Shipping policy

When will my order ship?

All Orders typically ship within 2-3 business days once the order has been placed. Orders ship Monday through Sunday excluding Holidays. You will receive a shipping confirmation email with the tracking number once the order has been shipped from the warehouse. Normally for international shipping, please allow 1-2 weeks shipping days.

Do you ship to my country?

Yes! We ship globally. For all countries, including the U.S., Canada, Australia, and New Zealand, free shipping is offered for orders over $99, and $10 shipping fees will be charged for all orders less than $99. All taxes will be included at the checkout.

How do I Track My Order?

You may track your order via the following link https://www.track718.eu/zh-CN by pasting the tracking number you're provided.

Can I make changes to my order?

Only orders not yet processed for shipment may be canceled. You may request a cancellation after an order is processed, but it is not guaranteed. To cancel the order, we charge a 5% transaction fee as it's been charged by the payment company already, such as PayPal.

Accepted Forms of Payment:

We accept PayPal/Visa/Master/Maestro/Discover/Diners Club. More payment options will be available in the near future.

Pay With Credit/Debit Card

When you pay with a credit or debit card, you need the name printed on the card, the card number, the month and year the card expires, and the 3-digit or 4-digit security code.
This information, along with the billing address for the credit card, must be entered during the purchase process.
We accept the credit/debit cards listed above.
Please note that RandomPow does not save your credit/debit card number or personal information entered into the payment fields when you make a payment. For questions regarding your transactions on your credit/debit card, please consult the bank that issued your credit/debit card.

 

Pay With Paypal


When you choose to pay for an order via PayPal you will be redirected to the PayPal payment page, where you can log in with your PayPal username and password. If you do not have a PayPal account, or if you do not want to use your PayPal account, you may still pay via PayPal, by clicking on the "Pay with Debit or Credit Card" option on the PayPal payment page, and you will be redirected to a secure page where you can first enter your email address and then enter your credit card information to complete your payment safely via PayPal.